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The IWB USB is Connected, But the Touch Does Not Respond. How to Solve It?

  • The electronic whiteboard cannot be touched. Most of the problems are caused by the USB jack. If the computer is used for a long time, the jack may be aging.

  • 1、Try another USB jack. If it doesn't work, try another computer.

  • 2、 If it is not the computer itself, contact customer service for a USB cable.
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